Show All Answers

1. How do I set up my utility service?

Customer-Service-Agreement & Application for service There are a couple of options available to you to set up services with the City of Canyon

• Click here to set up services online (does not include same day service)
• Come into our office (you can print out our Customer-Service-Agreement & Application for service and bring it with you if you choose or you can complete one in the office). This option provides for same day services if completed prior to 4:30 pm

Photo ID is REQUIRED

$60.00 fee ($50.00 refundable deposit & $10.00 service charge/non-refundable fee)

• 301 16th St
• Canyon, TX 79015

Customers now have the option to transfer their services to another location, submit leak adjustment or bank auto draft requests, and landlord requests for service online! See the links below for those services: 

• Landlord Form:  https://form.jotform.com/222836028453052
• Transfer Form:  https://form.jotform.com/222825578275062
• Auto Draft Form:  https://form.jotform.com/223244275505048
• Leak Adjustment link:  https://form.jotform.com/230025125359044

2. How can I obtain a birth or death certificate?

We can do certified birth certificates only for people born in Texas, and death certificates only for people who died within the City limits of Canyon. Applicants must be immediate family members only. Birth certificates are $23 per copy. Death certificates are $20 for the first copy and $3 for each additional certificate purchased at the same time. Certificates may be purchased in person, by mail or by email. If purchasing by mail, complete the form, sign, have notarized, then mail with legible copy of requestor's driver's license and payment to: City of Canyon Attn: Vital Statistics 301 16th Street Canyon, Texas 79015 To obtain certificate by email you will need to email completed, signed and notarized form and legible copy of requestor's driver's license to vfix@canyontx.com. Payment must be made by calling 806-655-5003, option 3, and providing credit card information before certificate will be mailed.

3. How do I pay my water bill each month, and when is it due?

The water bills are mailed out on the last working day of the month, and are due by the 15th of each month. A 10 percent late fee is applied after the 15th. We accept cash (in person only), checks, money orders, debit cards, and credit cards. We also offer bank draft, which is taken from your bank account on the 15th of each month. Bills may also be dropped in one of two night drops we offer. They are located on the front of our building and north of our building across the street.  We also have launched our new online water management and payment tool WaterSmart.  It's free and very useful!

(Utility Payment Policy)

4. How do I rent a room in your community center?

You need to call (806) 655-5020 and check for availability for the day and room that you would like to rent. We have two different rooms for rent. They are different in layout, size, and price. The large room has a wall to separate the space or that can be taken down to make a larger area. You may call and set it up by phone, but will be required to pay the deposit and sign the contract in person within 10 days to lock in your reservation. The rental fee has to be paid before the rental day. No smoking or alcohol is allowed in our facilities.

Community Center Rental Information